Terms of Use

These terms apply when you use the Ecoflink mobile app and claim bag returns on the Ecoflink web app. The service is provided by Ecoflink AS (org.nr 937043996), Karles vei 28B, 8403 Sortland, Norway. By creating an account you agree to these terms.

The service

Ecoflink lets participating stores reward you for reusing shopping bags. You collect reuses when a bag linked to you is scanned in a store or returned at a return booth, and you can unlock rewards set by each store. The app is free to use and has no in-app purchases.

Your account

• You need to be at least 13 years old to create an account.
• Log in with an email address you control. One account per person.
• Keep access to your email secure. Anyone who can read your login codes can use your account.
• You can delete your account at any time. See how to delete your account.

Rewards and vouchers

• Each participating store decides its own rewards, how many reuses they need and any conditions. A store can change or end its rewards program, and the conditions shown in the app apply.
• Redeeming a coupon gives you a voucher code to show at that store, and resets your reuse progress with that store. Your lifetime reuses are kept.
• Vouchers can be used once, only at the store that issued them, and have no cash value. The store is responsible for honoring the voucher.
• Reuses and rewards can’t be sold or transferred to another account.

Fair use

Don’t try to collect reuses or rewards you haven’t earned, for example by sharing or reusing claim links, scanning bags that aren’t yours, or interfering with the app, the return booths or our servers. We may remove reuses or rewards gained this way and suspend accounts that misuse the service.

Availability and changes

We work to keep Ecoflink available and accurate, but the service may sometimes be interrupted or contain errors. We may change, add or remove features. If we make changes to these terms that matter to you, we will tell you in the app before they apply.

Liability

Ecoflink is provided as it is. To the extent Norwegian law allows, Ecoflink AS is not liable for indirect losses, or for rewards a store changes, withdraws or does not honor. Nothing in these terms limits your rights as a consumer under Norwegian law.

Privacy

How we handle your personal data is described in our privacy policy.

Law and contact

These terms are governed by Norwegian law. Questions? Email mail@ecoflink.no or see app support.